This policy has been prepared by BCG E-Ticaret Limited Şirketi ("Moleas") to explain how personal data of visitors and customers of www.moleas.com is processed in accordance with applicable data protection regulations.

Data Controller: BCG E-Ticaret Limited Şirketi Email: info@moleas.com

Data We Collect:

• Identity: first and last name
• Contact: email address, phone number, delivery and billing address
• Transaction: order history, cart data, requests and complaints
• Security: IP address, cookie records, site usage data

Payment card details are never stored by Moleas. All payments are processed securely through licensed payment providers.

How We Use Your Data:

• Processing orders, sales, and deliveries
• Fulfilling contractual obligations and invoicing
• Managing customer relations, requests, and complaints
• Complying with legal obligations (tax, commercial, and consumer regulations)
• Marketing and communications, where explicit consent has been given

Data Sharing: Your data may be shared with shipping and logistics companies for order delivery, payment providers for transaction processing, authorized public authorities where required by law, and service providers we work with — always limited to the stated purpose and in compliance with applicable regulations.

Retention: Your personal data is retained for the period required by applicable law or the purpose for which it was collected. Once those periods expire, data is deleted, destroyed, or anonymized.

Your Rights: You have the right to learn whether your personal data is being processed, request information about such processing, learn the purpose of processing, request correction of incomplete or inaccurate data, request deletion or destruction when the conditions for processing no longer apply, and request notification of any third parties to whom your data has been transferred.

To exercise any of these rights, contact us at info@moleas.com.

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